Went in to have my vehicle serviced. They were fast and very easy to deal with. My service advisor Angel was fantastic! He was so understanding and helpful, and I'm grateful he helped me that day. Truly a 5 star experience and I want to thank them for their help.
Had a good experience at Toyota of Massapequa. Ramon was easy to work with, and Jorge in financing helped explain all of my options. Wound up purchasing the used vehicle I was interested in. Only downside was the amount of time to complete the purchase - 4 hours on a relatively quiet Thursday night. But overall, I was pleased with the process.
Reasonable intake, someone came over to my car and ushered me to a service rep. While the rep didn't say much, he was diligently working. Not sure if it was my paperwork but he was working... They took the car in as the appointment stated; in a timely manner. The time to complete the service was reasonable, just over 1 hour. BUT then I waited and waited as my car sat ... in the finished parking area for over 20 minutes for them to finalize the paperwork. Maybe it was just that day. enough said.
Excellent experience from start to finish! From the time and effort put in by sales through my first service experience, Toyota of Massapequa went the extra mile and was fantastic to work with. On a scale of 1 to 5, they are a 6.
Best car deal ship I’ve ever been too! Sal from finances was awesome and very helpful towards me with getting a new car. He’s the best!! Also Angad who was my sales person was phenomenal, helped me step by step with literally anything! Best service I have ever gotten! I would definitely recommend this dealership 10/10.