Great service experience! I needed some minor maintenance, got an appointment right away, there was no line of cars queued up (this is 7:30 on a Saturday morning. No line!!). My service advisor Curtis was friendly, attentive, and I was out of there in an hour. Everything is new and clean, and the waiting room is well-stocked with coffee and bagels. And they had tea ... and hot water too! I'm also afraid too give a review - this place is a best-kept secret.
This dealership is AMAZING. I worked with Trish, David, Brad, and Jayson. There are not enough words to say how great my experience was at this dealership. They honored a deal we had made. The service was amazing. I was in and out of there with my new car in 2 hours. I would HIGHLY recommend this dealership. They have a customer for life!!!!
I purchased my 2018 Toyota Rav 4 this past weekend . I must say I couldn't be happier not only with my car but with my sales person Chelsea Lawrence-Fulton she made me feel comfortable with my decision making and never made me feel pressured . Her knowledge of the vehicles was excellent . Although it was quite a wait she made sure that I was getting what I was hoping ... for with my purchase . She was extremely accommodating, friendly and personable. I will be referring my friends to her when they decide to make a purchase as I recommend you go to her as well. Go to Toyota of Massapequa. I promise you will not be disappointed. I'm in love with my car . Thank you so much Chelsea for your dedication and help.
I wasn't sure about buying a new car. I hadn't done this in years but for reasons of my own I needed to get a larger car. They were willing to help me in making a choice I could use and afford. The salesperson, Molly, and all the others were helpful and patient during the entire process.
Jasmine, Karan and David were amazing. We were treated like family from the minute we walked in the door. My family has some credit issues and they were great with helping me get approved for financing. Will definitely be returning to Toyota of Massapequa when my next lease is up in December.